| Rail Company uses Bluetooth for Mobile Ticketing |
Receipt and label printer company supplies Bluetooth™ portable printers to rail company.
A leading supplier of receipt and label printing products has supplied 650 Bluetooth™ mobile ticketing printers to a rail company in Slovakia. A systems integrator worked with the supplier to integrate mobile printing as part of the overall point-of-sale and ticketing application. The initial installation included 350 printers, each connected via Bluetooth™ to hand held terminals.
Part of the transformation and restructuring of the rail company involves the modernisation of their information technology and network systems. This included the requirement to establish up-to-date wireless technology via mobile terminals and mobile printers for selling train tickets and providing services.
At the beginning of each shift the conductor logs onto the system via the PDA by swiping an ID-Card through the Magnetic Card Reader (MCR) of the mobile printer. Tickets are issued by entering the station of departure and the destination into a hand held terminal. The software then calculates the fare and a ticket is automatically printed via the Bluetooth™ connection to the printer.
At the end of a shift the conductor synchronises the data stored in the PDA with a central cluster via a Wide Area Network (WAN). The hand held terminal transfers data via Bluetooth™ to a BT Access Point, which in turn forwards the information via cable to a local PC.
A representative from the rail company said , "Our key objective is to fulfil the EU criteria and establish a modern infrastructure for our railway. The combined expertise and innovation of our supplier and systems integrator has been a key element in helping us to achieve our objectives. Moreover, our employees are pleased not only with the ease of use of the point-of-sale system, making our ticketing process more efficient, but it also enhances their job satisfaction by enabling them to offer instant travel services and information to the customers via their PDAs."
The printer sits in a small neat leather shoulder bag which is positioned to allow the 10 cm ticket to be printed downwards, thus allowing the conductor to tear the ticket upwards for a neat cut.
To address the data security requirements, the data between the PDA and the printer is encrypted. Transaction data is stored in the memory of the PDA and on an additional Secure Digital Card (SD-Card) put into a free slot of the hand held terminal as back-up. The application also automatically shuts down when idle to protect the data. The system can provide daily electronic reporting and capture various statistics such as number of passengers travelling that day.
The supplier's Business Development Manager - Mobile Products, said, "We have worked closely with the systems integrator on this project for the rail company. The portable receipt printer was particularly suitable for the installation due to its proven track record with Bluetooth™ technology and its robust construction. We are looking forward to the next phase of installing a further 300 printers over the next few months."
The printer is a lightweight rugged mobile ticketing printer providing multiple interface options and flexibility. These include Bluetooth™, Magnetic Card Reader, Infrared (IrDA), RS-232 serial port and a Smart Card Reader. Extra long battery life is available for high duty-cycle applications.
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